![]() ![]() Contact IDCARE (call on 1800 595 160) if you’ve had personal details stolen.Never give out any personal or financial information.Hang up, then check if their story is real by calling the actual organisation.If you receive a suspected scam call you should: Scammers may threaten you with a fine, telephone disconnection, legal costs, or sometimes suggest you will be arrested or deported. Never send money or gift cards, or give out your credit card or bank details. Typically, these callers are located overseas and may be impersonating a bank, a government agency or a telecommunications provider to get your personal or financially sensitive information for fraudulent purposes.īeware of suspicious calls and note that most trusted institutions, including banks, will never ask you to provide financial details over the phone. ID spoofingĬaller ID spoofing allows the scammer to deliberately hide their number, and display a different (often Australian) number, increasing the likelihood that you answer the call. You may discuss CLI management and overstamping directly with your telco. The Industry Guidance Note (IGN 009) CLI Management provides information on CLI overstamping and CLI spoofing.įreephone or local rate number (13, 1300 or 1800 numbers), and invalid or unallocated Australian numbers, cannot be used for CLI overstamping. This is often referred to as caller ID spoofing. This is legal in Australia unless it is being done for unlawful or malicious purposes, most commonly to carry out scams. CLI overstampingĬLI overstamping allows the person calling you to display a different number from the number they are calling from.įor example, an Australian company which operates an overseas call centre may overstamp their calls (which originate from overseas) with an Australian number so that you recognise this number and return a call. It includes new rules to improve CLI accuracy and places obligations on carriers and carriage service providers to identify, trace and block SMS scams and scam calls. In July 2022, we registered Industry Code C661:2022 Reducing Scam Calls and SCAM SMs. If your phone has a display screen, Calling Line Identification (CLI) allows you to see the telephone number of the person calling before you answer your phone. Business operating procedures for spectrum.Steps for antenna installers to fix TV reception.Follow our rules to supply your electrical product.Statutory Infrastructure Provider (SIP) register.Rules for operating around submarine cables.Carrier licences and carriage service providers.Licence fees for commercial broadcasters. ![]() Temporary licences for community broadcasters. ![]()
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